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When a Fast-Growing Business Outran Its Finance System 

A high‑volume construction and materials business had recently joined a large corporate group, and growth was hitting hard. Transaction volumes were climbing fast, the finance system was operating beyond its recommended limits, and month‑end reporting was becoming increasingly fragile. The group wanted alignment to their ERP, but the business didn’t want to lose the speed and low‑friction customer experience that set them apart. With a new site being planned, they needed clarity based on evidence - not opinions.

Date: 2025  |  Client: High volume construction & materials business  |  Sector: Infrastructure

The Challenge. 

Several factors made this a tricky crossroads: 

  • The existing finance system was exceeding its safe operating limits 

  • Reporting fragility meant the month‑end could break at any time 

  • Internal views were split - upgrade now or hold on? 

  • The group wanted standardisation; the business wanted agility 

  • A new site added urgency and scale pressure 

  • The business needed certainty, not guesswork, to choose the right path forward 

What we did (together). 

Cyma led a practical, plain‑English assessment of finance system options grounded in real operations, not theory. Working closely with finance, operations, and group teams, we: 

  • Mapped real‑world workloads and usage patterns 

  • Identified system limits, fragility points, and transaction thresholds 

  • Compared two clear paths: extend the existing system or migrate to the group ERP 

  • Summarised pros, cons, risks, cost, and timing in one clear options paper 

  • Challenged assumptions and simplified complex technical decisions 

  • Built a pragmatic transition and migration plan once a direction was chosen 

 

No jargon. No black‑box analysis. Just straight, useful insight that helped people get on the same page. 

People who cut through the noise

Turning competing opinions into clear decisions.

Designed around how the business actually works

Real workloads, real pressure points.

High‑impact without the overheads

A right‑sized, transparent options assessment.

Protected speed and reduced risk

Early identification of system limits and a scalable path forward

The Result. 

The business made a confident, evidence‑based decision backed by a clear view of risk, cost, timing, and impact. The work also: 

  • Reduced the risk of billing and reporting issues 

  • Shifted decision‑making from opinion‑driven to fact‑driven 

  • Protected customer responsiveness and operational speed 

  • Built alignment between finance, operations, and group stakeholders 

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Why it worked. 

​Because the work was grounded in how the business actually operates. 
We balanced agility with governance and communicated in a way that made complex trade‑offs simple. 


We worked closely with the people doing the mahi, building trust as we went. 

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